Testimonials
WE ARE PROUD TO OFFER EXCEPTIONAL SERVICE TO ALL OF OUR CUSTOMERS.
But you don't have to take our word for it, here's what some of our customers have to say...
Dane is a great guy and always very helpful and very good to deal with. Same for Michael from Award Property Solutions who is the contractor he uses for the repairs.
Van
Dane Schuurman and both of his assistants. Jayme Bishop and Shiann. I have felt that my interests in repair work was outstanding and solutions were always thought about that came under insurance . When things were not quite right, they were corrected. It has been a long process but Dane has supported throughout this challenge to repair the damage from the flood event.
Diane
Ash was really good to deal with whether it was via email or phone. Her communication and timeliness was excellent.
Phillipa B.
Ash – always friendly and favourable on the phone. Very forgiving of me if I forgot to complete forms!
The two men who installed my air con were exceptional. I was think they were called Nifty Air. Personalised the delivery of the service to meet my needs.
Claire
The QAT team did a fantastic job and returned the hail and rain damaged area to as good as original. Although the process took a long time, it was worth the wait with most of the delays centred around the insurance approval process.
Darian as supervisor and Carissa as support and administration both provided great assistance with our questions regarding scheduling and progress and the processing of variations. However, the roofing team led by Troy and the later painting team led by Manwell were also efficient and quick in execution but also polite, friendly and a pleasure to have working for us.
Greg
Everyone has been very helpful and pleasant. They arrived at the times that was quoted and they worked efficiently and left the area clean. They even took away the broken stove which I appreciated. Thank you.
Mary
With delays that weren’t QATs fault the service was excellent. I was informed all the way through getting repairs and electrical work finished.
Lynn
A professional approach to the job. Communication excellent. Staff a pleasure to deal with.
Overall a good experience getting the job done despite a few minor issues that were resolved promptly.